FAQ

📦Where do you ship?📦

Orders are available for delivery in the United States.
What’s your return policy?

Due to products being made to order, we don’t accept returns and/or size/color exchanges. If your order is returned due to carrier error or an invalid address, we can reship the order. You can submit a claim by sending an email with your order number to annevdesigns24@gmail.com.
Where is my order?

Your order will typically take 2–5 business days to fulfill, and the shipping time will add to that. To follow your order status, click Follow updates in your order confirmation email.
🤕 I received damaged products, what should I do? 🤕

If products arrive damaged or defective, you can request a replacement or refund within 30 days of delivery. To report your problem, please email, annevdesigns24@gmail.com. Attach photos of the product received and a description of the issue.